The Commercial Bank of Ethiopia (CBE) is the largest commercial bank in Ethiopia. it had about 303.6 billion Birr in assets and held approximately 67% of deposits and about 53% of all bank loans in the country. The bank has around 22,908 employees, who staff its headquarters and its over 1000+ branches positioned in the main cities and regional towns The latter includes 120 branches in the national capital Addis Ababa. With the opening of a branch in the Gechi in the lllubabor Zone of the Oromia region, CBE's banking network has reached online 783 branches. The bank has reached 1014 branches.
The bank also operates two branches inSouth Sudan and is contemplating opening re-opening a branch in Djibouti, and opening branches in Dubai and Washington, DC, all to serve the Ethiopian diaspora.
The bank is a pioneer to introduce modern banking to Ethiopia and credited for playing a catalytic role in the economic progress and development of the country. It is also the first bank in Ethiopia to introduce ATM service for local users.
Point
of Sale Terminal (POS) is a computerized telecommunications device that
provides the customers with access to financial transactions in a
public space.
Using POS, cardholders or customers can get the following services:
- cash advance
- various payments
- fund transfer
- mobile top up
- bill payment
CBE Reliable Visa Card
Reliable is a Visa branded debit card issued by CBE to facilitate the exchange of funds without paper or hard copy.
Reliable
visa debit card is either domestic or international. The domestic card
is valid only in Ethiopia while the international card is used to make
international transactions.
Benefits
§ Make financial transactions, including withdrawal of money without the help of a human clerk
CBE's Mobile Banking services enable you to access your bank accounts, make
fund transfers, payments and balance inquiries as well as get instant notifications
on all your accounts linked with MB services-using the SMS, XHTML and DOWNLOADABLEapplication channels.
CORE VALUESOur core values detailed below are the operating principles that guide our internal conduct as well as ourrelationship with our customers, partners, and shareholders.
1. Integrity
· We are committed to the highest ideal of honour and integrity.
· We strive to act in an honest and trustworthy manner.
· We firmly adhere to ethical principles.
2.Customer Satisfaction
· We strive to excel in our business and satisfy our customers.
·
We are committed to offering the highest quality service to our
customers and aspire to be branded with quality in the minds of our
customers and the general public.
3. Employees Satisfaction
· We are committed to employee training and professional growth.
· We distinguish our employees as valuable organizational resources.
· We recognize our employees as valuable organizational resources.
4. Learning Organization
·
We are committed to anticipate and respond to internal and external
changes through constant improvement and adaptation.
· We strive to establish a culture that nurtures individual and group learning.
5. Teamwork and collaboration
· We recognize the importance of teamwork for our success.
· We support to one another and working co-cooperatively.
6. Public Trust
·
We understand that the sustainability of our business depends on our
ability to maintain and build up the public's confidence.
7. Value for Money
· We use resources carefully to save expense, time or effort.
· We deliver the same level of service for less cost, time or effort.
· We deliver a better service or getting a better return for the same amount of expense, time or effort.
8. Decentralization
- We are committed to delegate operations and decision-making responsibilities.
9. Corporate Citizenship
- We value the importance of our role in national development endeavour and step-up for commitment.
- We abide by the law of Ethiopia and other countries in which we do business.
- We care about society's welfare and the environment.
No comments:
Post a Comment